Volt is transforming the massive and rapidly growing communications platform industry and is on a mission to make leveraging communication infrastructure easy for software companies and enable businesses to build more meaningful connections with their customers through the power of text message communication. Our goal is to improve the developer experience and lower the total cost of ownership by building a fully managed messaging infrastructure stack so that software teams can focus on building applications that delight users.

Our culture is defined by excellence and innovation, and our people are committed to exceeding expectations at every level, pushing themselves and their teams to be the best at what they do, and being a part of a culture defined by excellence and innovation. We are remote-first. If you’re local, our office is open and available to you — we are based out of the One Technology Center in downtown Tulsa, Oklahoma. Come join the team everyone is raving about!

About the Role

We are seeking a proactive and dedicated Customer Success Manager who will be responsible for cultivating strong relationships with our customers and providing strategic guidance and support to drive customer satisfaction, retention, and growth. In this role, you will focus on expansion opportunities to drive revenue and provide our customers with educational product knowledge to ensure they achieve their desired outcomes utilizing our SaaS products. You will build and define our customer education and management playbooks by collaborating cross-functionally to drive success at every customer journey stage.