Company Overview

Volt is transforming the massive and rapidly growing communications platform industry and is on a mission to make leveraging communication infrastructure easy for software companies and enable businesses to build more meaningful connections with their customers through the power of text message communication. Our goal is to improve the developer experience and lower the total cost of ownership by building a fully managed messaging infrastructure stack so that software teams can focus on building applications that delight users.

Our culture is defined by excellence and innovation, and our people are committed to exceeding expectations at every level, pushing themselves and their teams to be the best at what they do, and being a part of a culture defined by excellence and innovation. Come join the team everyone is raving about!

Position Responsibilities

● Manage and maintain CRM (Salesforce, HubSpot) and marketing automation platforms, collecting, analyzing, and interpreting data from sales, partnerships, marketing, and customer success platforms.

● Promptly monitor and respond to messages on Unibox (LinkedIn, Email, Intercom) and proactively tag responses and conversations appropriately in HeyReach.

● Manage ops for campaigns through various digital channels to drive revenue growth, ensuring process documentation and SOP creation to identify inefficiencies in revenue processes and suggest improvements.

● Test new ideas and tactics to drive growth and scale successful experiments across the organization.

● Collaborate with internal teams to gather feedback and ensure alignment between campaigns and sales efforts to drive the achievement of the company’s goals.

● Analyze objections identified and bring insights and innovative ideas to the revenue team to enhance processes, drive efficiency, and improve overall performance.

● Analyze data to identify trends, support forecasting to gain insights and opportunities for growth, monitor KPIs, and prepare regular reports on the effectiveness of growth initiatives.

● Ensure data integrity and consistency across platforms by implementing best practices in data management.

● Assist in integrating various SaaS tools and software to ensure smooth flow of information between departments.

● Provide insights into key revenue drivers and suggest strategies for growth and retention.

● Conduct market and competitive research to identify trends and opportunities for growth.