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Senior Asset Product Manager

MSPbots.ai

MSPbots.ai

Product
Chicago, IL, USA
Posted on Aug 13, 2025
Apply now

MSPbots is on a mission to automate the future of MSP operations. We're looking for a Senior Asset Product Manager to own the full lifecycle of our client-facing assets—dashboards, widgets, bots, reports, and apps—that drive real, measurable value for our users.

In this strategic and hands-on role, you’ll lead cross-functional initiatives that shape how our clients interact with data and automation, directly influencing outcomes like retention, ROI, and customer satisfaction.

Work Setup: Remote

Schedule: Semi-Flexible, Monday–Friday from 8AM to 5PM Central Time

Location: US-based only

What You’ll Do
Asset Strategy & Execution

  • Define and lead the roadmap for new and existing assets
  • Align asset development with company vision and client needs
  • Present updates, results, and plans to internal stakeholders and client-facing teams

User Research & Product Design

  • Conduct interviews and surveys, then analyze data to uncover real user needs
  • Translate insights into requirements and user stories
  • Collaborate with analysts and engineers to prototype and iterate rapidly
  • Advocate for the client at every stage of development

Lifecycle Ownership & Optimization

  • Manage assets from ideation through launch and iteration
  • Ensure high standards of performance, usability, and documentation
  • Track KPIs (usage, adoption, client feedback) and use data to drive improvements

Go-to-Market & Enablement

  • Work with marketing and CS teams to develop onboarding guides, demos, and training content
  • Support launch communications, user education, and internal rollout

What We’re Looking For

  • 5+ years in product management, ideally with SaaS, analytics, or MSP-related products
  • Skilled in user research and translating needs into high-impact assets
  • Strong communicator and presenter—comfortable with executive and client-facing discussions
  • Experience working in Agile product teams
  • Analytical mindset with a bias for action and continuous improvement
  • Familiarity with tools like Jira, UserPilot, BI/analytics platforms
  • Bachelor’s degree in Business, Computer Science, or related field
  • Have the ability to work flexibly and effectively with cross-functional teams across the US, China, and the Philippines

Ready to Build Game-Changing Products for MSPs?
If you’re a product leader who thrives on solving real-world problems through smart, user-first assets, we want to meet you. Apply now at mspbots.ai

Apply now
See more open positions at MSPbots.ai
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