MSPbots is on a mission to automate the future of MSP operations. We're looking for a Senior Asset Product Manager to own the full lifecycle of our client-facing assets—dashboards, widgets, bots, reports, and apps—that drive real, measurable value for our users.

In this strategic and hands-on role, you’ll lead cross-functional initiatives that shape how our clients interact with data and automation, directly influencing outcomes like retention, ROI, and customer satisfaction.

Work Setup: Remote, Semi-Flexible, Monday–Friday from 4 PM to 1 AM PHT (3 AM–12 PM CDT) | Fixed Rest Days: Sat–Sun

What You’ll Do
Asset Strategy & Execution

• Define and lead the roadmap for new and existing assets
• Align asset development with company vision and client needs
• Present updates, results, and plans to internal stakeholders and client-facing teams

User Research & Product Design

• Conduct interviews and surveys, then analyze data to uncover real user needs
• Translate insights into requirements and user stories
• Collaborate with analysts and engineers to prototype and iterate rapidly
• Advocate for the client at every stage of development

Lifecycle Ownership & Optimization

• Manage assets from ideation through launch and iteration
• Ensure high standards of performance, usability, and documentation
• Track KPIs (usage, adoption, client feedback) and use data to drive improvements

Go-to-Market & Enablement

• Work with marketing and CS teams to develop onboarding guides, demos, and training content
• Support launch communications, user education, and internal rollout

What We’re Looking For

• 5+ years in product management, ideally with SaaS, analytics, or MSP-related products
• Skilled in user research and translating needs into high-impact assets
• Strong communicator and presenter—comfortable with executive and client-facing discussions
• Experience working in Agile product teams
• Analytical mindset with a bias for action and continuous improvement
• Familiarity with tools like Jira, UserPilot, BI/analytics platforms
• Bachelor’s degree in Business, Computer Science, or related field
  

What’s in It for You

• Competitive salary and performance-based growth
• HMO reimbursement: $100/month
• Life Insurance: $20/month
• Dental: $20/month | Vision: $4/month
• 15 PTO days per year (convertible to cash if unused!)
• Training/Development Reimbursement: Up to $30
• Paid US Holidays

Ready to Build Game-Changing Products for MSPs?
If you’re a product leader who thrives on solving real-world problems through smart, user-first assets, we want to meet you. Apply now at mspbots.ai