Medefy
Job Summary:
The Medefy Director of Customer Success & Implementation acts as a liaison between the company and the customer base. This role will manage the Customer Success & Implementation departments. This role is responsible for diligently guiding customers through the sales process, advising them about buying decisions, onboard new clients after recent purchases and help ensure that things are running smoothly long after the sale.
About our awesome company, Medefy Health...
Medefy Health (www.Medefy.com) is a leading SaaS benefits navigation company, dedicated to simplifying the way employees’ access and utilize their benefits. Our mission is to drive better health and financial outcomes for our users while supporting HR teams and broker partners with seamless, data-driven solutions.
Our company is headquartered in Tulsa, OK. We’re proud to be Oklahoma’s #1 fastest-growing company and rated by Inc. Magazine as the 37th fastest-growing tech company and the 288th fastest-growing company overall in the USA, and our story is still being written!
Healthcare is only getting more complicated, and more expensive, for employers and their employees. This is where Medefy Health comes in. We’re on a mission to eliminate the stress on hard-working families caused by an impossible to navigate healthcare system. All while saving them, and their employers, a significant amount of time and money. We demolish barriers between healthcare and the people who need it, and we need your help to further our mission!
Why Join Us?
At Medefy, we change lives every day. You’ll join a purpose-driven team working to revolutionize the way people experience healthcare, making it simpler, more transparent, and less expensive. We’re fast-paced, mission-first, and value-driven. We offer competitive compensation, great benefits, and the chance to do work that matters—alongside people who care deeply about the impact they make.
Job Duties & Responsibilities:
You must have at least the following:
Supervisory Duties:
Travel Requirements Percentage: Up to 75% may be required
Physical and Mental Requirements:
Remote Work Environment: This position is performed remotely in a home-office setting. The employee must ensure a quiet, private workspace free from distractions and suitable for video conferencing and focused work. A reliable high-speed internet connection is required.
Physical Demands:
Communication Requirements:
Cognitive and Emotional Demands:
Work Schedule & Attendance:
**Job description is not a comprehensive listing of all the activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.